Cybersecurity in Freight Logistics: Protecting Your Supply Chain
The global freight industry is currently valued at $5.96 trillion. While it is a largely physical business, this industry relies on its digital component for success. As a result, its value, volume, and infrastructure make it a prime target for cyber attacks.
Cybercriminals can attack freight companies through their technology and people networks. However, in this article, you’ll learn how to protect your supply chain by implementing cybersecurity in a freight company.
Top 3 Cybersecurity Best Practices for Freight Companies
Every freight company knows how to guard sensitive cargo to prevent losses. Digital information about communication, processes, and finances is also sensitive cargo in the freight industry. This section shows three ways to protect this cargo to prevent cyber attacks.
1. Use Updated Technology
Unfortunately, the freight industry is quite slow in adopting and upgrading technology. Outdated communication and data storage technology make it easier for hackers to access and intercept sensitive data.
A good cybersecurity practice is to use updated technology for all communication and information storage processes. Invest in the latest hardware and software. You can also create a system for timely software updates, especially when using a full web-based dispatch system. Additionally, be sure to invest in quality technology support to ensure data security.
2. Implement Strict Communication Protocols
Communication interception is a popular way hackers access your supply chain and harm your business. Implementing some simple yet strict communication protocols protects your business.
For instance, use a consistent communication style and pattern with your customers. This standard will help your customers tell whether a text or email is from you or from a hacker attempting to steal information.
You can also double-check all financial changes before implementing them. For example, do not change account details or implement any changes to them without first calling your supplier for confirmation.
3. Train Your Employees
People are a critical part of your cybersecurity processes. Many hackers in the freight industry use social engineering to attack your business. In this approach, they capitalize on human errors to access a system.
People are one of our greatest risks. However, you can mitigate this risk with proper training. Teach your staff clear policies and procedures for every situation. They should know what to do and what not to do when faced with security risks.
You can also sponsor professional training, especially for managerial staff. For instance, you can sponsor a masters in operations management online for your operations manager or supervisors.
How to Mitigate Risks in Freight Logistics
Besides cyber attacks, there are many other risks in the freight logistics business. Consider a few tips to help you mitigate these risks and protect your business:
- Create a comprehensive risk management plan
- Purchase Freight Forwarders Liability (FFL) insurance
- Comply with industry regulations and standards
- Build strong partnerships with suppliers and carriers
- Use real-time ship tracking to track your vessels
Endnote
The freight logistics business is very lucrative, making it an excellent target for cybercriminals. However, you can protect your business with good cybersecurity practices. Use updated technology, train your employees, and implement strict communication protocols to keep your busin